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FAQ

Are the ball machines easy to use?
Yes, all our ball machines are compatible with an intuitive mobile app (iOS and Android), allowing you to easily adjust ball speed, spin, and feed frequency.
The PT Mini Pro offers simple settings to vary your training sessions, while the PT Smart Pro and PT Max-C provide advanced features, including the ability to program customized drills and vary ball trajectories.
How long will delivery take?
For most products, delivery takes 2 to 3 business days in France and 5 to 9 business days across Europe.
For ball machines, delivery times depend on stock availability: 2 to 3 business days from our warehouse in France and 4 to 7 business days from our warehouse in Germany.
Shipping details will be provided in your order confirmation email.
Are your products covered by a warranty?
Yes. Machines have a 3-year warranty, batteries a 1-year warranty, and accessories a 6-month warranty. Balls, rackets and paddles are covered by the applicable statutory warranties.
Can I order from outside France?
Yes. We ship to France and throughout Europe. Shipping costs are calculated automatically at checkout.
What should I do if there is a problem with my machine?
If your machine is faulty or breaks down, contact us directly. We will open a case with the manufacturer and arrange the quickest solution: replacement parts, a repair or a replacement machine.






